Terms of Service

1. Introduction

Welcome to w26.watchhousesale.com. These Terms of Service govern your use of the website and your purchase of products from Kwok Tung Limited. By accessing or using the website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use this website or purchase any products.

2. Eligibility

By placing an order, you represent that you are at least the age of majority in your country or region of residence. You agree to provide accurate, current, and complete information for all purchases made from Kwok Tung Limited.

3. Account Registration

To access certain features, you may be required to register an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify Kwok Tung Limited immediately of any unauthorized use of your account.

4. Orders and Pricing

All orders placed through w26.watchhousesale.com are subject to acceptance by Kwok Tung Limited. We reserve the right to refuse or cancel any order for reasons including product availability, errors in product description or price, or suspected fraudulent activity. Prices for products are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed.

5. Returns and Refunds

Kwok Tung Limited offers a straightforward return policy for all products purchased directly from w26.watchhousesale.com.

5.1 14-Day Return Period

You have the right to return any product for any reason within 14 days of receiving your order. The return period expires 14 days after the day on which you receive the physical product. To exercise this right, you must contact [email protected] to initiate the return process. Returned products must be in original condition, unworn, unwashed, and with all original tags and packaging intact.

5.2 Refund Processing

Once the returned product is received and inspected by Kwok Tung Limited, a refund will be processed. The refund will be issued to the original payment method used for the purchase. The processing of the refund and the time required for the funds to appear in your customer account shall be a period of at least 14 days from the date Kwok Tung Limited confirms the refund.

5.3 PayPal Refunds

For purchases made via PayPal, the refund process requires a minimum period of 14 days for the transaction to be completed. Due to specific local legal requirements, refunds processed through PayPal may require up to 30 days to be completed in certain regions.

5.4 Return Shipping Costs

You are responsible for the direct costs of returning the product unless the return is due to an error on the part of Kwok Tung Limited (such as a defective product or an incorrect item shipped). In such cases, Kwok Tung Limited will provide a prepaid return shipping label.

6. Shipping and Delivery

Delivery timeframes provided at checkout are estimates only and are not guaranteed. Kwok Tung Limited is not liable for delays caused by customs clearance, carrier issues, or events outside of our reasonable control. Title and risk of loss for products pass to you upon delivery of the products to the carrier.

7. Intellectual Property

All content on w26.watchhousesale.com, including text, graphics, logos, images, and software, is the property of Kwok Tung Limited or its content suppliers and is protected by international copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without explicit written permission from Kwok Tung Limited.

8. Prohibited Use

You are prohibited from using w26.watchhousesale.com for any unlawful purpose, to solicit others to perform or participate in any unlawful acts, to violate any international or local regulations, or to submit false or misleading information.

9. Disclaimer of Warranties

Kwok Tung Limited provides the website and all products on an "as is" and "as available" basis. To the fullest extent permitted by law, Kwok Tung Limited disclaims all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose. Kwok Tung Limited does not warrant that the website will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Kwok Tung Limited shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the website or the purchase of products. The total liability of Kwok Tung Limited for any claim arising from these Terms or your use of the website or products shall not exceed the amount you paid to Kwok Tung Limited for the specific product giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Kwok Tung Limited and its affiliates, officers, directors, employees, and agents from any claim or demand made by any third party due to your breach of these Terms or your violation of any law or the rights of a third party.

12. Governing Law

These Terms and any separate agreements whereby Kwok Tung Limited provides you services or products shall be governed by and construed in accordance with the laws of Hong Kong. You irrevocably submit to the exclusive jurisdiction of the courts of Hong Kong for the resolution of any disputes arising from these Terms.

13. Dispute Resolution

Any dispute, controversy, claim, or difference of any kind whatsoever arising out of or in connection with these Terms shall be first attempted to be resolved through informal negotiations. If the dispute is not resolved within 30 days, either party may submit the dispute to the exclusive jurisdiction of the courts of Hong Kong.

14. Changes to Terms

Kwok Tung Limited reserves the right to update, change, or replace any part of these Terms by posting updates on w26.watchhousesale.com. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

15. Contact Information

Questions about these Terms should be sent to [email protected].

Company Address: 15/F, Witty Commercial Building, 1A Tung Choi Street, Mong Kok